Life often surprises us with something unexpected. Kavita and Mukul (Name changed) were living in a good society in Mumbai. Mukul was down to earth, hardworking, DIY person was working with an MNC. Like other IT professional he keeps all his record safe in his Laptop, property/ vehicle papers, demat a/c and MF holdings, Bank details etc. Everything was online for him, his to-do list, his e-bill and his bank statements in his email only. He even maintained a folder which said IMPWDS. Wherein he stored all login id and passwords for all his online accounts. And even his laptop had a password. Techie guy so all the passwords were alpha-numeric with a special character not an easy one to crack. As safety policy says, passwords needed to be changed every 30 days.
Kavita, Post Graduate from Patna University was a home maker, with 2 kids, liked to focus on family, was well managed person. She never bothered in asking the password of his laptop whenever she realize it’s a new password again. She would simply opt for asking him ‘What’s the latest password’ instead of taking the strain to memories it.
You may think, Kavita, being a Post Graduate would means everything is documented and filed properly. Like other’s many of my well educated friends would agree that the precision we follow with our office documents and papers do not follow the same in to our day to day home life. At office you have been epitome of Reliability / Competent / Diligent etc, but at home front, there is always a tomorrow.
Once in the first wave of Covid, in year 2020, Mukul survived due to his strong will power but in the year 2023 he fell ill once again. He did not want to demoralise his wife Kavita about the health condition and kept saying “don’t worry, I will get well soon”. And he did not share his laptop password, details of investment and others things, to access, in case mishap and died in Feb 2024.
Now, she has no access of his laptop password, IMPWDS file, and rest of the things. The property they were owing was on loan, this has been settled by home insurance policy but it could not be easily transferred to her name as the “WILL” was not there, same problem arises for Mukul’s Vehicle, a and bank a/c. The bank a/c were old enough and nomination was not changes since then. She was unable to claim the money lying there. Investment made in Mukul’s demat a/c cannot be transferred easily due unavailability of access.
His all the unpaid and paid leaves were got exhausted. After his demise his company paid a few lakh of rupees to Kavita but that were not enough to survive in this world with 2 small kids. She got the information about the holding with the help of brothers and in laws.
Somehow I came to know this via her brother, and offered a helping hand in getting Financial Investment getting in her name, from the process of getting signature attested from bank, getting death certificate notary, collecting required document to submit to all the respected AMC’s, physically visit to get the status, as we were not the service provider, this financial industry doesn’t reveal information to third party. I advised her to make a “Will” too, to avoid such incident in future. Probably they would have laughed at me if I had told them to make a “Will” and arrange all the paper work for misfortune.
Lessons learnt this hard way were meant to be shared. After all why should the people whom we love the most suffer after we are no more?
Stay prepared and take the necessary steps today to secure your family’s future.
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